At Adorno we want our customers to know their rights, feel secure to use our services, and understand our commitments. The terms and conditions outline the regulations for the use of the Adorno Platform located at www.adorno.design.
When making a purchase you are asked to confirm that you have understood the terms and conditions. If you do not confirm, a purchase cannot be completed. In case of questions, please contact us at firstname.lastname@example.org, and we will answer you as soon as possible.
Be aware that we can make changes to the present terms and conditions without notice. It is, therefore, a good idea to review these terms and conditions when you find them suitable.
Concerning legal matters, Danish law is applicable, if not otherwise stated.
The designers at Adorno Platform are liable for the design pieces they sell on Adorno Platform and are responsible for all information and photos relating to the pieces, including measurements and descriptions. At Adorno, we do our utmost to ensure all information provided is true and accurate.
Prices & Taxes
If a buyer purchase a piece from a designer located in the same jurisdiction or country value-added tax (VAT) is included in the price of the piece.
If a buyer purchases a piece from a designer located in a different jurisdiction/country, no value-added tax (VAT) will be added to the price, but the buyer will have to pay customs and excise duties as a part of the shipping price.
Shipping costs are paid by the buyer and will be charged in addition to the price of the piece and are displayed in the total bill in the cart and checkout.
In case of an error in the price of an ordered piece, Adorno will inform the buyer as soon as possible and give the option to cancel or confirm the order to the correct price. The price of a piece might vary over time due to special offers and other circumstances. Special promotions may occur for certain design pieces.
Prices and other information on the pieces exhibited can be changed at any time by the designers. It is the information at the time of the purchase that has to be taken into account by the buyer.
Agreements, including oral agreements, must be confirmed in writing in order to be binding.
Purchases of design pieces can be made by any individual or legal entity legally entitled to enter into such agreements, with a valid payment method and valid delivery address. The buyer has first completed a purchase when clicking the “buy” button.
When a buyer purchase a design piece an email is sent to the buyer confirming the order. The price of the piece, including shipping costs, will be charged from the bank account of the buyer immediately after the buyer has clicked “buy”.
In the case that it is impossible to deliver an ordered design piece, Adorno may have to cancel the purchase.
Adorno accepts credit card payments from all major providers including VISA, Mastercard, AMEX, and JB. Adorno holds the right to change all payment solutions at all times, without further explanation.
The shipping provider of Adorno will deliver the design piece(s) to the address given by the buyer within the time frame given under the shipping information of the piece.
The buyer must ensure that the address of delivery is correct and that it is possible to deliver during business hours.
In the case of extra costs for attempted delivery or similar, the customer must cover the full amount of the extra costs.
The time of delivery may depend on, and be made impossible by, external factors; force Majeure, strikes, postal delays, and other extraordinary circumstances.
Pieces damaged during shipment
It is the buyers’ responsibility to inspect the condition of the design piece upon delivery. If a piece is damaged, the buyer must contact Adorno within three days of receiving the piece by sending an email to email@example.com. The email must include the order number, contact information, date of delivery, information about the damage, name of the design piece, a photo of the damages, and condition of the inner and outer packaging.
During shipment, all pieces are insured. Damages inflicted during shipment will therefore never be at the cost of the buyer. If damage occurred clearly because of a faulty produced piece, or insufficient packaging, the designer will cover the return and repair costs. If damage occurred clearly during the shipment, despite sufficient packaging, the insurance or Adorno will cover any return and repair costs. It is, however, crucial that the buyer contact Adorno within three days after the piece has been received with pictures clearly documenting the damage, and the state of the inner and outer packaging.
If a piece is damaged at delivery the buyer has the right to have it repaired, or receive a new design piece, or cancel the purchase for a full refund of the total cost.
Returns are handled according to the existing law of the jurisdiction of the state or country from which the designer sells his/her design pieces. The return rights can, therefore, be different depending on where the designers are located.
In case a buyer wishes to return a design piece, Adorno must be notified by mail to firstname.lastname@example.org within 3 days of successful delivery, and hand over the design piece to the shipping provider before the right of return expires.
The cost of return shipments is paid by the buyer. A return label will be issued by Adorno, and the price of the product(s) except return shipping costs will be refunded to the buyer within 30 days after the designer has received the design piece.
We do not accept returns on made-to-order items.
It is prohibited to distribute virus, trojan, worm, logic bomb, or other harmful material through Adorno.
Adorno, designers, curators, partners, and advertisers are not liable for any damages occurring from the use of the website or Adorno’s services (including but without limitation to any direct and indirect damages, or loss of profits or data).
Adorno is responsible for the technical development and maintenance of the Adorno Design Platform. Technical errors may occur, and in the case that it affects the decision to purchase a design piece, Adorno holds the responsibility to fix it. The website www.adorno.design, or parts of it, might be unavailable at any time or for any period.
Anyone can register a user account at Adorno with an email address or a valid Facebook account. It is free of charge and does not carry an obligation to purchase any design piece. Users are asked to provide personal information, that should be truthful. It is not permitted to use contact details that are fake or not in use, such as email address, name, and photo. Adorno reserves the right to cancel member accounts or delete content.
Designers, curators, and users must not upload any content that violates our policy, any laws, or ethical standards; including but not limited to copyrighted, violent, pornographic, offensive, aggressive, racist, or sexist content.
Users can delete their account at any time by clicking “delete” under settings.
All intellectual property rights related to Adorno and Adorno Platform belong to Adorno. This includes, but is not limited to, copyright, photo, design, and trademark rights – for any creation such as copy, computer programs or marketing principles, etc., with the exception of photos that belong to designers.
It is not allowed to republish, sell, rent, reproduce, duplicate or copy material published on the Adorno Platform.
However, it is allowed to redistribute content from Adorno as long as Adorno is mentioned or linked by hyperlink or URL. In those cases Adorno has no responsibility or liability for any content appearing on any third-party website or elsewhere.
Users, designers, and curators are not permitted to use the Adorno Platform to advertise for other sales channels, such as e-commerce sites, marketplaces, physical stores where the design pieces showcased at Adorno also can be purchased. Furthermore are the users, designers, and curators are not permitted to spread spam, nor to encourage activities such as chain, pyramid, or snowball practices.
Users are allowed to save or print content for personal use.
Interpretation and Definitions
The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Adorno ApS, Fortunstraede 1, 3th, 1065 Copenhagen, Denmark.For the purpose of the GDPR, the Company is the Data Controller.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Denmark
Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.For the purposes for GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
First name and last name
Address, State, Province, ZIP/Postal code, City
Bank account information in order to pay for products and/or services within the Service
When You pay for a product and/or a service via bank transfer, We may ask You to provide information to facilitate this transaction and to verify Your identity. Such information may include, without limitation:
Date of birth
Passport or National ID card
Bank card statement
Other information linking You to an address
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: What Are Cookies?.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential CookiesType: Session CookiesAdministered by: UsPurpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Functionality CookiesType: Persistent CookiesAdministered by: UsPurpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
Tracking and Performance CookiesType: Persistent CookiesAdministered by: Third-PartiesPurpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
To deliver targeted advertising to You: We may use Your information to develop and display content and advertising (and work with third-party vendors who do so) tailored to Your interests and/or location and to measure its effectiveness.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to advertise on third party websites to You after You visited our Service, for payment processing, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Disclosure of Your Personal Data
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
We may use third-party Service providers to monitor and analyze the use of our Service.
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).
When You use Our Service to pay a product and/or service via bank transfer, We may ask You to provide information to facilitate this transaction and to verify Your identity.
These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies and to enable Us to:
Measure and analyze traffic and browsing activity on Our Service
Show advertisements for our products and/or services to You on third-party websites or apps
Measure and analyze the performance of Our advertising campaigns
Some of these third-party vendors may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit You to block such technologies. You can use the following third-party tools to decline the collection and use of information for the purpose of serving You interest-based advertising:
You may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See Your mobile device Help system for more information.
The third-party vendors We use are:
Google Ads (AdWords)Google Ads (AdWords) remarketing service is provided by Google Inc.You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/adsGoogle also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
We may use third-party Service Providers to provide better improvement of our Service.
Legal Basis for Processing Personal Data under GDPR
We may process Personal Data under the following conditions:
Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.
In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Your Rights under the GDPR
The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.
Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.
Exercising of Your GDPR Data Protection Rights
You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.
You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.
Facebook Fan Page
Data Controller for the Facebook Fan Page
The Company is the Data Controller of Your Personal Data collected while using the Service. As operator of the Facebook Fan Page https://www.facebook.com/designadorno/, the Company and the operator of the social network Facebook are Joint Controllers.
The Company has entered into agreements with Facebook that define the terms for use of the Facebook Fan Page, among other things. These terms are mostly based on the Facebook Terms of Service: https://www.facebook.com/terms.php
We use the Facebook Insights function in connection with the operation of the Facebook Fan Page and on the basis of the GDPR, in order to obtain anonymized statistical data about Our users.
For this purpose, Facebook places a Cookie on the device of the user visiting Our Facebook Fan Page. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.
Facebook receives, records and processes the information stored in the Cookie, especially when the user visits the Facebook services, services that are provided by other members of the Facebook Fan Page and services by other companies that use Facebook services.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Links to Other Websites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.